Support





We are pleased to offer two types of web support for our clients – Web Site Care Plans and One Time Assistance


Web Site Care Plans

Designed to give you peace of mind knowing your site is updated, backed up, and secure. In addition our PLUS and PRO plans provide assistance with ongoing small tasks. Need help installing and setting up a plugin? Want to make some small CSS changes on your site? No problem!


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One Time Assistance

If you prefer to maintain your site on your own and are just looking for some one-time assistance, we are happy to help you. Follow-up support is offered at a rate of $50 for the first 1/2 hour, then $85/hour. Payment is due at the time that you submit a support request.


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Web Site Care Plans



An all-in-one solution for your website’s maintenance, security, and support


If you’re like most business owners, your website is crucial to the way you do business. It may even be the only way you do business. It helps you capture leads, allows you to engage with your audience, and generates revenue. With all the demands of running your own business, how great would it be to know your website was always being cared for?
From a design perspective, you might get away with only refreshing your site every couple years. But from a code perspective, if you’re not regularly updating the software that powers your site, you leave it open to malware, hackers, and undetected security risks – not to mention penalties from search engines. Do you have a plan in place to protect yourself from these threats?
Keeping your website up to date, backed up and secure can be time consuming and a little tedious. It takes you away from what you should be doing and what you do best. How many more sales could you make, or how many more readers could you reach, if you were able to focus on your site’s content, and not worry about the stability of the software that’s powering it?
We’ll take care of all the necessary tasks to keep your site running smoothly and securely. Think of us as your silent (slightly nerdy) partner. We’ve got your back!

Since not all our clients have the same needs, we’ve crafted three valuable offers for you to choose from. Whether you just need help with the basics, want assistance with ongoing small tasks, or desire more strategic partnering, we’ve got you covered! Let’s see which website care plan is right for you…

We won’t hold it against you 🙂

Hundreds of thousands of WordPress sites get hacked and if you’re not actively protecting against it, it’s really only a matter of time.

We offer a ‘Hack Recovery’ service that will scrub your site clean of any malicious content and restore your good standings with Google. It’ll run you $650 and includes a free month of our Standard Web Site Care Plan.

If you’ve been hacked, please contact us today to begin the healing.




*Small tasks include any task that takes us less than 30 minutes to complete and typically covers things like content updates, plugin research and setup, theme or stylesheet changes, embedding third-party scripts, server or DNS changes, configuring forms, general WordPress questions and assistance.

**Strategy sessions last one hour and will be handled via phone or Skype. Sessions must be scheduled at least one week in advance and unused sessions do not roll over from month to month.

***During business hours, M-F | 9-5. We’ll respond to support requests in less than 2 hours.